|What condition will my product be in?
PhoneHero only stocks the best quality items, which are all Grade A quality or above. Your item will be in near new condition.Can I unlock a network locked item?
Any network locked item is advertised and sold on this basis. We do not offer a refund/exchange on the basis that you could not have it unlocked.Guarantee/Warranty
If for any reason you are unhappy with the product that you receive, we offer a 14-day money back guarantee. All our products also come with a 6 month warranty.